Water Supplies Department to conduct computer system test

The Water Supplies Department (WSD) will conduct a computer system test from 3am to 12.30pm on Friday (August 21) and from 8.30am to 2pm on Saturday (August 22).  

All its e-services will be suspended during the above testing periods. The service of the WSD's five Customer Enquiry Centres (CECs) in Wan Chai, Mong Kok, Sha Tin, Tai Po and Tuen Mun and its Customer Telephone Enquiry Centre (telephone hotline: 2824 5000) will operate  normally but they will not be able to give immediate answers to enquiries about individual accounts during the testing periods. Payment service at the Mong Kok Customer Enquiry Centre and all other channels will remain unaffected. (The CECs are closed on Saturdays.)

All e-services as well as the service of both the Customer Enquiry Centres and the Customer Telephone Enquiry Centre will revert to normal after each testing period.

Ends/Wednesday, August 19, 2009
Issued at HKT 17:13